| 1. |
How
can I book a tour to India? Is there a list of tours I can choose
from? |
| Ans. |
After
deciding your travel dates, you can select from our various tours
packages like Discover India tours, Culture & Heritage tours,
Wildlife tours, Pilgrimage tours, Beach resorts, Hill Station tours
etc. and you can buy them on as it is basis. If however, you feel
that these tours need to be fine-tuned to coincide with your flight
schedule, and if you need to add or reduce a night in any city,
then you must send us your request and our travel experts will get
back to you shortly with necessary changes and the amended tour
cost. |
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| 2. |
What
If I do not like any of the tours listed on the site? Can Travelite
India Make a Tailor made tour for me? |
| Ans. |
If
you do not like the mentioned tour packages, we suggest you send
us a mail giving your requirements like the date of travel, which
category of hotels you are looking for to suit your budget, how
many members are supposed to travel along with you, the name of
cities or destinations like North India, South India or Nepal, Bhutan
etc. As soon as we have these details from your end, we will design
a tour especially for you and get back immediately. These details
serve as an outline for our travel experts, who are working here
round-the-clock to make a tailor-made tour for you. |
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| 3. |
Or
why can`t I do these trips on my own and (presumably) save money? |
| Ans. |
One can often do
our tours on his own if he has large quantities of time, patience,
money and willing to forgo some safety measures.
Time: Rustling up a permit to cross a border, finding suitable
transport or buying train or Air tickets.
Patience: One should have time to burn but a seasoned traveler
would know, it can take hours and days of waiting in line, dealing
with bureaucrats and triplicate forms, trying to get a taxi to
the third office in a row that will send you to the fourth.
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| 4. |
Why
should we choose your company? |
| Ans. |
| A. |
We
are one of the leading Tour Operators in India, recognised
by Ministry of Tourism, Govt. of India and also by the Reserve
Bank of India (the custodian Bank in India). |
| B. |
We
are members of prestigious National & International Associations
like IATO, ICPB, ITTA, ATOA, IACC, PATA, ASTA, USTOA, AFTA
& JATA and Passenger Sales Agents of Indian Airlines (the
National Airline Carriers of India), Jet Airways & Sahara
Airlines. |
| C. |
Our
Managing Director Mr. Sarabjit Singh is the President of ITTA
(India Tourist Transport Association) and Co Chairman of the
Convention Committee of ICPB (India Convention Promotion Bureau).
To know more about us click here |
| D. |
Our
Company is a proud recipient of National Tourism Awards given
by Ministry of Tourism, Government of India for "Excellence
in Services" in the years 1995-96 & 2001-02. Our
parent company KTC India Pvt. Ltd. is the largest transport
fleet owners in North India serving for more than 60 years
and also the recipient of National Tourism Awards for three
years in a row 1998-99, 1999-2000 & 2000-01. |
| E. |
We
have our own large fleet of deluxe air-conditioned coaches/luxury
cars with state of art technology with branch offices in Mumbai
and Agra and a strong network of associates all over India,
Nepal, Bhutan, Tibet, Sri Lanka and Maldives. |
| F. |
Due
to our excellent relations with most of the hotels, we receive
very attractive special rates from them, which at times are
approximately 50 to 60% lower than their rack rates. |
| G. |
Our
post tour reports of various satisfied tourists can be read
in our website column "Client's
Testimonial" which will give a brief idea of our
services and reliability. |
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| 5. |
How
long have you been in business and how many clients travel with
you each year? |
| Ans. |
During
our more than 25 years of operation, we have become one of the leaders
in India. Last year more than 4000 people travelled with us. |
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| 6. |
Do
you include travel Insurance? |
| Ans. |
We
advise you to arrange travel insurance in your country. For more
details check out our Terms & Conditions section. |
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| 7. |
How
do we settle the payment? Is there an advance deposit required? |
| Ans. |
We
insist on a nominal deposit of US$100 or a 10% of the total tour
cost (whichever is more) to be sent to us as soon as the itinerary
and the price has been finalised. This is an authorisation for us
to go ahead with the reservations. A lot of time we need to shell
out money to block rooms in small hotels which do not entertain
travel agents, to buy train tickets, to pay advance to certain rural
hotel or beach resort during peak time etc. The balance however
can be settled one month prior to your arrival in India. The money
can be paid by the payment gateway on the site, or through credit
card, through a wire transfer to our Bank Account. More details
in our Terms & Conditions section. |
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| 8. |
Is
the information I give on the net safe? |
| Ans. |
Any
correspondence exchanged between you and Travelite India will be
kept confidential and not out-sourced to any third party under any
circumstances. The credit card details you provide are safe since
our Payment Gateway is approved by VERISIGN. Moreover your profile
(name, Email ID, address, Telephone number) will be used only to
communicate with you in regards to the services you are buying or
availing. At no time will this profile be misused. |
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| 9. |
Where
can I apply for an Indian Visa? |
| Ans. |
You
are requested to get in touch with the nearest Indian Embassy/Commission
who will appraise you with the other formalities required. For more
details check out our Travel Information
section. |
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| 10. |
Where
do I get General Information on India? |
| Ans. |
Plenty
of information is covered under the INDIA
GUIDE section of our website. This includes maps, city contents,
general information, weather, fairs & festivals, travel tips.
If some information you want is still missing then do give us your
feedback so that we can try and include it in our database. |
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| 11. |
What
are the cancellation policies? |
| Ans. |
Please
see the Cancellation policies in our Terms & Conditions section.
Still if there is any clarification, you can contact us. There are
few hotels who normally ask for non refundable deposit at the time
of booking for example - hotels in Goa during peak period, Bangaram
Island Resort in Lakshadweep, hotels in Buddhist sector and wildlife
resort etc. Therefore you are requested to please check with us
regarding the refund policy for the above mentioned hotels. No cancellation
shall apply on Domestic airfares in case the tickets are booked
by us.
We hope to have
replied to all relevant question about your Travel. Should you,
however, have any query, please forward the same to us for our
immediate reply.
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